Home FAQs

Outdoor Living FAQ

Get the answers you need

We want you to stay busy growing beautiful things. We hope this FAQ will save you time so you can get back to your garden.

Q: Do you offer a warranty?


Our warranty covers defects in material or workmanship. It does not cover normal wear and tear or misuse of our products. Please view our warranty statement or search for the actual product in question on our website for specific warranty information.

Q: Do I have to register my product for my warranty to be effective?


No, Southern Patio does not require registration for your warranty to be effective. We do ask that you please keep your receipt as proof of purchase.

Where do I find the model number on my cleaning tool?


Your model number is generally located as part of the UPC or barcode number. The UPC label is usually located on the bottom of the planter or the carton the product is sold in, if packaged.

Q: How should I care for my planters to keep them looking good?


Proper care of your planters will make your investment last and add benefit to your gardening experience. Here are some guidelines to follow:

  • Clean your planters periodically. Wipe them with a clean, soft cloth. Use soap (Lysol® and Pine Sol® are safe) to loosen dirt and crusted material. Be careful not to use some cleaners, such as bleach solutions, that may damage the finish.

  • Store your planters in a safe, dry location.