Home FAQs

Cleaning FAQ

Get the answers you need

Harper is all about saving you time and effort with cleaning tools that make your tasks easier to tackle. We hope these answers to common questions will help.

Q: Do you offer a warranty?


Our warranty covers defects in material or workmanship. It does not cover normal wear and tear or misuse of the tool. Please view our warranty statement or search for the actual product in question on our website for specific warranty information.

Q: Do I have to register my product for my warranty to be effective?


No, Harper does not require registration for your warranty to be effective. We do ask that you please keep your receipt as proof of purchase.

Q: Where do I find the model number on my cleaning tool?


Your model number is generally located as part of the UPC or barcode number. The UPC label is usually located on the handle of your tool or the carton the product is sold in, if packaged.